Why Some Employees Are Marked Late Despite Clocking In on Time: A Breakdown of Two Attendance Group Smart Settings

Why Two Attendance Groups Have Become the New Normal for Business Operations

Having two attendance groups is no longer exclusive to large enterprises—it has become a fundamental aspect of modern workforce management. On the DingTalk eAmbition platform, this feature is quietly transforming traditional attendance thinking. In the past, all employees were forced to follow the same打卡 rules, resulting in office staff being confined indoors while field workers repeatedly missed check-ins due to poor signal. This one-size-fits-all approach not only caused employee dissatisfaction but also forced HR teams to spend dozens of hours each month handling exception records. After implementing two attendance groups, companies can precisely differentiate based on job nature: fixed schedules for administrative and technical roles, and flexible hours empowering sales and project teams with mobility. After adopting this strategy, a retail group saw abnormal打卡 rates drop by 43%, and more importantly, employee satisfaction increased by 27%. Clearly, two attendance groups are not just a technical adjustment—they reflect organizational trust and efficiency.

How to Build Two Attendance Groups from Scratch and Avoid Common Pitfalls

The key to successfully implementing two attendance groups lies in the logical sequence of "define first, assign later." Many administrators rush into categorizing employees upon entering the DingTalk eAmbition backend, leading to duplicate assignments or permission errors. The correct approach is to first set up two independent templates: the first group can use a "fixed schedule" tied to company Wi-Fi or GPS geofencing, ensuring office-based staff can only打卡within designated areas; the second group enables "flexible working hours," allowing mobile location tracking so field staff aren't restricted by geographical boundaries. After setup, be sure to verify whether sub-accounts have cross-group viewing permissions—otherwise, supervisors won’t be able to review their team’s attendance. Finally, use the bulk assignment feature by department; the system will automatically detect duplicate memberships and issue warnings, effectively preventing human errors. Only then can two attendance groups deliver real automation benefits instead of becoming a new source of chaos.

Deep Applications of Two Attendance Groups: Supporting Cross-Regional and Flexible Work Schedules

The value of two attendance groups lies in their inclusiveness toward diverse work models. Within DingTalk eAmbition, managers can set differentiated打卡 mechanisms for different groups. For example, the headquarters group can have strict geofencing, allowing打卡only within a 100-meter radius of the office to prevent false sign-ins; meanwhile, the field group can enable “mobile打卡” combined with daily task binding, requiring employees to complete打卡only after arriving at a client site, thus eliminating photo fraud. For night-shift or rotating teams, an “acceptable late arrival window” can be set under flexible hours—for instance, arrivals up to 30 minutes before core time aren’t counted as late, and weekend shifts can allow up to 45 minutes. This dynamic threshold design maintains discipline while demonstrating managerial flexibility. As such, two attendance groups evolve beyond mere grouping tools into a central hub for humane governance.

Boosting Exception Handling Efficiency: Two Attendance Groups Combined with Automated Approval

Exceptions are inevitable when running two attendance groups, but true experts rely on systems—not manual firefighting. DingTalk eAmbition offers powerful automated approval mechanisms that instantly detect anomalies based on preset rules. For example, if a field employee’s trajectory breaks, GPS drifts beyond tolerance, or visited locations are too close across two consecutive days, the system automatically triggers a补卡 request and pushes it to the direct supervisor’s inbox. Further, smart whitelist rules can be set—each employee gets three automatic补卡 approvals per month without manual intervention, significantly reducing managerial burden. Notification tones can also be customized, switching freely from formal alerts to humorous messages like, “Officer, you took a nice photo today but forgot to打卡—don’t forget to fill that gap!” making communication more personable. With two attendance groups working in tandem with automation, organizations truly achieve “hands-off freedom with full accountability.”

Management Insights Behind Two Attendance Groups’ Data Reports

The real power of two attendance groups lies hidden within long-term accumulated data. DingTalk eAmbition’s reporting function easily exports comparative analysis between the two groups, revealing operational truths beneath the surface. For instance, Group A averages a 9:15 arrival but has a 12% early departure rate, while Group B clocks in at 9:28 yet has zero early departures—this isn’t about diligence, but differences in shift design and workplace culture. Delving deeper into field visit durations: if employees in the same role average 47 minutes at client sites in one group versus only 22 minutes in another, is this superior efficiency or mere negligence? These questions push managers to rethink metrics like “effective on-site duration” and “hotspots of abnormal patterns,” replacing simplistic打卡 counts. However, three pitfalls must be avoided: equating打卡 frequency with diligence, ignoring trajectory plausibility, and failing to periodically reassess group definitions. If two attendance groups remain merely a technical tool, they’ll eventually devolve into chaos; only through continuous data decoding can their strategic value be fully realized.