Quanzhou, Fujian, is not only the starting point of the ancient Maritime Silk Road but also a UNESCO-recognized World Heritage city.
On December 17, the 2025 Zuan Summit · Quanzhou, co-hosted by the Quanzhou Small and Medium Enterprises Service Center, Jinjiang Municipal Bureau of Industry and Information Technology, and DingTalk, opened in this historic cultural city.
DingTalk, established a decade ago, has evolved into an intelligent collaboration platform serving 700 million users and 26 million enterprises, dedicated to shaping the future of work in the AI era.
Data shows that among over 40,000 designated large-scale enterprises in Fujian Province, nearly 20,000 use DingTalk. Nearly 70% of listed companies in Quanzhou rely on DingTalk.
Driving Deep Integration of Artificial Intelligence and the Real Economy
Lai Jinliang, Director of the Quanzhou Small and Medium Enterprises Service Center, stated in his speech that China is currently advancing the "AI+" initiative to promote deeper integration between artificial intelligence and the real economy. As a major manufacturing hub built on a foundation of real-economy industries and driven by private enterprises, Quanzhou is at a critical stage of transformation and upgrading. A large number of SMEs, especially manufacturing firms, urgently need to leverage next-generation information technologies to break through bottlenecks, upgrade operations, and rebuild core competitiveness.
Lai Jinliang, Director of the Quanzhou Small and Medium Enterprises Service Center
Lai believes this summit comes at just the right time—answering national calls while aligning with Quanzhou’s development needs. The AI solutions tailored for manufacturing, presented by DingTalk and its ecosystem partners, represent more than just technological showcases; they offer vital pathways to enhance quality, boost efficiency, reduce costs, and drive innovation for businesses.
Alibaba's AI Capabilities Made Accessible – As Convenient as Water, Electricity, or Gas
Li Yang, Senior Solution Expert at DingTalk
Li Yang, Senior Solution Expert at DingTalk, shared Alibaba’s strategic layout in AI and explained how DingTalk leverages Alibaba’s powerful AI technology to enable practical, scenario-based applications.
"All the AI capabilities developed by Alibaba are now accessible to enterprises via DingTalk—just as universally available as water, electricity, or gas," said Li Yang.
DingTalk's First AI Hardware A1: A New Tool for Office Efficiency
Liu Yiping, Product Manager of DingTalk A1
Since its launch, DingTalk’s first AI hardware device, the DingTalk A1, has received widespread acclaim, hailed as an “AI office miracle tool.” It has emerged as a dark horse in China’s domestic AI hardware market and now ranks top in sales within the recording category on Tmall.
Liu Yiping, DingTalk A1 Product Manager, shared the product’s design philosophy: “We started with three principles: human-centered, objective recording, and personal assistant on the go.”
Enterprise Practices: From Feature Exploration to Holistic Planning
Xiao Xiaorong, Executive President of Fujian Tongfa Food Group Co., Ltd., shared his experience working with DingTalk. He noted that after using DingTalk, he discovered it was feature-rich, easy to operate, and highly practical. Through hands-on practice, he fully tapped into the value of AI-powered spreadsheets, achieving “one sheet controls all business”—especially suitable for SMEs aiming to modernize traditional spreadsheet-driven workflows, improve efficiency, and enable data visualization. Additionally, Mr. Xiao introduced the group’s comprehensive digitalization plan for 2026 based on DingTalk’s low-code platform, designed to keep pace with agile corporate growth.
Xiao Xiaorong, Executive President of Fujian Tongfa Food Group Co., Ltd.
Ying Maoli, Digitalization and HR Consultant for brands Bubandi and Rouya, said their company embarked on full digitalization inspired by successful local cases and growing concerns about internal management challenges. With business expansion and workforce growth, the old “people-dependent” management model became unsustainable. After more than a year of implementation, leveraging DingTalk’s product capabilities, significant progress has been made in both organizational and collaborative digitalization. Using the Yida platform, business digitalization has brought online and systematized over 20 cross-departmental processes across six departments, deploying 13 application systems. He emphasized that choosing a high-fit, efficient, and cost-effective digitalization path enables smoother and more agile self-operation of enterprise systems.
Ying Maoli, Digitalization and Human Resources Consultant for Bubandi and Rouya Brands
Deepening Collaboration: Jointly Advancing Enterprise Transformation in the AI Era
Signing ceremony for strategic cooperation between Quanzhou Small and Medium Enterprises Service Center and DingTalk
At the summit, the Quanzhou Small and Medium Enterprises Service Center signed a strategic cooperation agreement with DingTalk (China) Information Technology Co., Ltd. Since their initial collaboration in 2021, both parties have worked deeply in Quanzhou, promoting digital work methods across thousands of enterprises. This new agreement marks a key step forward—from “digital普及” to “intelligent deepening” in the AI era. Going forward, the two sides will strengthen cooperation, leveraging DingTalk’s leading AI technologies and commitment to inclusivity, focusing on solving real enterprise needs and jointly crafting tailored work models and transformation strategies for the AI era, helping Quanzhou’s SMEs achieve high-quality development.
Meanwhile, three leading companies in specialized food industry segments also completed digital project signings with DingTalk. Under the policy support of being designated a “Digital Transformation Pilot City,” all three have chosen DingTalk as the core platform for their enterprise digital infrastructure, accelerating the practical application and deployment of AI technologies in real-world scenarios.
(Swipe to view photos from the signing ceremony)
Where the ancient Maritime Silk Road meets cutting-edge AI waves, Quanzhou—the historic cultural city—is embracing a digital and intelligent future with open arms. Guided by the national "AI+" strategy, DingTalk brings inclusive, user-friendly, and efficient AI capabilities, injecting new momentum into the transformation and upgrading of SMEs. This timely “rainfall” in the AI era is nourishing Quanzhou’s manufacturing sector as it embarks on a new journey toward high-quality development.
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Using DingTalk: Before & After
Before
- × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
- × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
- × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
- × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.
After
- ✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
- ✓ Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
- ✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
- ✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.
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