Nearly 80% of China's Top 500 Enterprises in Suzhou Use DingTalk

On January 31, the 2026 Suzhou AI Ding Summit, themed "AI Empowering Industrial Transformation," was held in Suzhou New District. Attendees included Mao Wei, Member of the Party Leadership Group and Vice Mayor of Suzhou Municipal People's Government; Yu Lei, Second-level Inspector of Jiangsu Provincial Department of Industry and Information Technology; and Yu Wenqin, Executive Vice President of Jiangsu Entrepreneurs Development Promotion Association.

Ma Lijun, Vice President of DingTalk, stated at the summit that nearly 80% of China's Fortune 500 companies in the Suzhou region are using DingTalk, fully reflecting Suzhou’s forward-looking layout and practical achievements in digital transformation as a manufacturing hub.

China’s First DingTalk AI Application Service Center Lands in Suzhou

At the summit, China’s first DingTalk AI Application Service Center officially signed to settle in Suzhou New District, aiming to accelerate the cultivation of the OPC innovation and entrepreneurship ecosystem and build a distinctive, highly competitive “AI+” industrial system.

Signatories:

Li Zhijun, Deputy District Governor of Suzhou New District Administrative Committee

Gao Haiming, Business Director of DingTalk Service Center

Witnesses:

Lu Xiaoman, General Manager of DingTalk Service Center

Wu Qi, District Governor of Suzhou New District Administrative Committee

Ma Lijun, Vice President of DingTalk

Ji Hengyi, Deputy Director of Suzhou Development and Reform Commission and Director of Suzhou Investment Promotion Center

(From left to right)

DingTalk Drives a New Paradigm of Human-AI Collaboration

"Artificial intelligence is moving from concept to practice, evolving from tool usage into an engine for productivity transformation," said Ma Lijun. As Alibaba’s AI-powered workplace platform, DingTalk offers integrated digital office capabilities including instant communication, meeting collaboration, and business process management. Leveraging Agent OS—the world’s first work intelligence operating system built specifically for AI—DingTalk has launched its first batch of plug-and-play intelligent agents and AI scenario solutions tailored for Suzhou enterprises, ushering in a new working model of human-AI collaboration.

Ma Lijun, Vice President of DingTalk

AI + Manufacturing: In-Depth Dialogue with Enterprises

During the summit, a roundtable forum on “AI + Manufacturing” brought together representatives from Suzhou’s AI “Top Ten Rising Stars” such as iFlytek affiliate SiBich, MegRobotics, WisdomEye (Zhihuiya), and TONGYUAN SoftControl, along with experts in smart manufacturing, to discuss industrial implementation of AI technologies and collaborative innovation across the supply chain.

Suzhou HuaXing YuanChuang Technology Co., Ltd.

In her speech, CIO Yuan Han emphasized: “You can’t build a skyscraper on a swamp.” Enterprises must first solidify their digital foundations before achieving breakthroughs in key AI applications. As the first科创板-listed high-end testing equipment company, HuaXing YuanChuang operates globally, serving markets in the United States, South Korea, Japan, and beyond.

Yuan Han, CIO, Suzhou HuaXing YuanChuang Technology Co., Ltd.

Facing industry challenges such as “high product variety, short delivery cycles, and over 200,000 components,” she stressed: “Digitalization that fails to serve core operations is just window dressing.” The company fully integrated into the DingTalk ecosystem in 2025, leveraging tools like AI meeting assistants, smart approval workflows, and AI note-taking to boost efficiency. It plans to deepen AI application in R&D. She summarized: “Let machines handle repetition; let humans focus on creation,” advocating human-machine collaboration to unleash engineers’ creativity and ensure technology truly enhances human value.

Suzhou JieRuix Intelligent Technology Co., Ltd.

Vice President Wang Lijun believes AI has become a critical threshold—not merely an option—for advanced intelligent equipment, calling it a matter of survival. JieRuix serves industries including semiconductors, photovoltaics, new energy, and automotive electronics, where clients demand extremely fast response times and high service quality.

As the first company in Suzhou to partner with DingTalk on an AI all-in-one solution, JieRuix has deployed assembly AI assistants, significantly reducing component selection time, lowering error rates during assembly, and cutting new employee onboarding time from 14 days down to 5. The company has also launched a “Hundred AI Engineers” training program, investing one million yuan to drive full-staff participation in AI transformation.

Wang Lijun, Vice President, Suzhou JieRuix Intelligent Technology Co., Ltd.

Organizational Data Is Key to AI Implementation

Shi Jiangfeng, General Manager of DingTalk’s East China Region, highlighted the core value of organizational data: “Leveraging ten years of accumulated organizational data, Tongyi Qianwen open-source models, and Alibaba Cloud’s computing infrastructure, DingTalk enables AI to truly ‘understand business and enterprises,’ becoming a crucial engine for enterprise AI adoption.”

He pointed out that consumer-facing AI lacks organizational context, while DingTalk inherently possesses data advantages from collaborative scenarios. Enterprises must advance AI-native organizational change, transforming daily communications into high-quality data assets and cultivating employees’ AI mindset over the long term—otherwise they risk falling into the “garbage in, garbage out” trap. Only then can the new paradigm of “letting machines handle repetition and humans focus on creation” be realized through effective human-AI collaboration.

Shi Jiangfeng, General Manager of DingTalk’s East China Region

The Future of Smart Manufacturing in a Global Context

Peter Sachsenweger, Academician of the German National Academy of Science and Engineering, delivered a keynote address on global cooperation and competition in “AI + Manufacturing,” analyzing the underlying logic of smart manufacturing and envisioning potential paradigm shifts over the next decade.

Building a Demonstration Zone for 'AI+'

As a leading hub for artificial intelligence innovation in Suzhou, Suzhou New District continues to advance its “AI+” initiative, strongly supporting OPC (Open Innovation Platform) startups and attracting numerous high-quality projects, top-tier talent, and cutting-edge technologies. This provides a solid foundation for the establishment of DingTalk’s first national AI Application Service Center.

At the event, the DingTalk (Suzhou) AI Application Service Center officially signed to locate in Suzhou New District. The center will establish a local professional team, initially hiring 100 people, and will empower regional industrial upgrading in four key areas: delivering AI training, co-creating solutions with enterprises, building industry benchmark demonstrations, and providing computing power, model access, and an ecosystem exchange platform—comprehensively supporting the development of “AI + Manufacturing” and OPC entrepreneurs.

According to Lu Xiaoman, General Manager of DingTalk Service Center, the center will focus on four strategic directions:

First, deliver AI application training to provide low-barrier, high-efficiency skill support for Suzhou’s growing OPC entrepreneurs, making “one person, one AI” a reality;

Second, co-create customized solutions with local enterprises to deeply serve the upgrade needs of “AI + Manufacturing” and assist SMEs in intelligent transformation;

Third, jointly build “AI + Industry” benchmark demonstrations to create replicable and scalable best practices that accelerate industrial intelligence;

Fourth, provide a platform integrating computing power, models, and ecosystem exchanges, integrating into Suzhou’s OPC ecosystem to offer full-chain resources for innovators, helping Suzhou become a benchmark city for “AI+” and a vibrant token-driven innovation hub.

Relevant officials from Suzhou municipal government expressed that Suzhou New District will embrace a more open attitude, improved ecosystem, and precise services to comprehensively promote high-quality development of the AI industry and build itself into a demonstration zone for “AI+.”

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