DingTalk Wukong and Changchun Technology Forge Strategic Partnership to Create a New Paradigm for Smart Factories

Focusing on Manufacturing Upgrade: Changchun Technology's Digital Intelligence Leap

Zhejiang Changchun Technology Co., Ltd. (referred to as "Changchun Technology") is a high-tech innovation enterprise specializing in the research and development and packaging manufacturing of storage chips. Its core businesses cover semiconductor packaging and testing, SMT assembly, as well as the production of solid-state drives, memory modules, and security products, establishing an integrated industrial model combining R&D with packaging and testing. The company collaborates with original manufacturers such as Samsung, SK Hynix, Intel, and Beijing Tsingmicro, and has built long-term strategic partnerships with Dahua, Hikvision, Huidatong, Inspur, and China Mobile. It is currently at a critical stage of transforming toward intelligent manufacturing.

Challenges in Growth: The Triple Pain Points of Collaboration, Processes, and Decision-Making

As a typical growing manufacturing enterprise, Changchun Technology faces multiple management challenges amid rapid expansion: efficiently tracking the step-by-step breakdown of strategic goals from headquarters to various business units, improving interdepartmental information flow, and meeting higher demands for automation and process control brought by the "small batch, multiple orders" nature of its OEM business.

Three Core Objectives: Building a New Paradigm of Intelligent Collaboration

Based on these needs, DingTalk Wukong and Changchun Technology will advance three collaborative goals in phases:

1. Establishing a Unified Digital Collaboration Foundation

DingTalk will serve as Changchun Technology’s unified work platform, integrating basic office scenarios such as communication and collaboration, file sharing, meeting follow-ups, approval processes, HR management, and knowledge base management, thereby breaking down system silos and eliminating information islands. Through deep integration with the existing SPD system, progress updates and alerts will be automatically synchronized and pushed, ensuring key information proactively reaches responsible personnel and reducing the need for manual inquiries.

2. Reshaping Core Business Processes with AI

Leveraging DingTalk Wukong’s enterprise-grade AI agent capabilities, Changchun Technology will first implement AI applications in two key areas: customer opportunity management and R&D project management. On the sales side, AI will enable intelligent customer profile management, full-process visibility of sales opportunities, automatic accumulation of follow-up records, and optimized pre-sales knowledge bases, significantly reducing manual data entry. On the R&D side, AI will automate task decomposition, provide intelligent milestone reminders, and synchronize engineering changes automatically, ensuring full traceability and proactive alerts throughout the product lifecycle from initiation to mass production.

3. Creating a Data-Driven Intelligent Hub for Management Decisions

DingTalk Wukong will help Changchun Technology build a real-time linkage system connecting sales orders, purchase orders, and profit accounting, closing financial oversight gaps in trading operations. Meanwhile, AI-powered BI reporting will provide executives with a panoramic view across departments and business lines, enabling dynamic monitoring of strategic objectives and data-driven decision-making.

Executive Voice: Co-Building a New Benchmark for AI in Manufacturing

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