
聚焦制造升级:常淳科技的数码智慧跃迁
浙江常淳科技有限公司(简称常淳科技)是一家专注于存储芯片研发与封装制造的高新科创企业,主营业务涵盖半导体封测、贴片及固态硬盘、内存、安防产品生产,构建了研发与封测一体化的产业模式。公司携手三星、海力士、英特尔、北京清微等原厂,并与大华、海康、汇达通、浪潮、中国移动等建立了长期战略合作关系,正处于向智能制造转型升级的关键阶段。
成长过程中的挑战:协同、流程与决策的三重痛点
作为典型的成长型制造企业,常淳科技在快速发展中面临多重管理挑战:战略目标从总部至各业务线的层层分解需高效追踪,跨部门间的信息流转亟待提升效率,同时OEM业务“小批量、多订单”的特性也对业务流程自动化和过程管控提出了更高要求。
三大核心目标:构建智能协同新范式
基于上述需求,钉钉悟空与常淳科技将分阶段推进三大合作目标:
一、构建统一数字化协同底座
钉钉将成为常淳科技的统一工作平台,整合沟通协作、文件共享、会议督办、审批流程、人事管理与知识库等基础办公场景,打破系统割裂与信息孤岛。通过与现有SPD系统的深度集成,实现流程进展自动同步与预警推送,让关键信息主动触达责任人,减少被动查询。
二、以AI重塑核心业务流程
依托钉钉悟空的企业级AI智能体能力,常淳科技将率先在客户商机管理与研发项目管理两大场景落地AI应用。销售端将实现客户档案智能管理、商机全流程可视、跟进记录自动沉淀,并借助AI优化售前知识库,减轻人工录入负担;研发端则通过AI实现任务自动拆解、节点智能提醒、工艺变更自动同步,确保产品从立项到量产全过程可追踪、可预警。
三、打造管理决策的数据智能中枢
钉钉悟空将助力常淳科技构建从销售订单、采购订单到利润核算的实时关联体系,填补贸易业务的财务管控盲区。同时,通过AI驱动的BI报表能力,为管理层提供跨部门、跨业务线的全景经营视图,支持战略目标的动态监控与科学决策。
高层声音:共建制造业AI新标杆
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Using DingTalk: Before & After
Before
- × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
- × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
- × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
- × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.
After
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