What is DingTalk Education Edition and Its Core Features

How can schools apply for DingTalk Education Edition? First, it's essential to understand its positioning—DingTalk Education Edition is a smart collaboration platform developed by Alibaba Cloud specifically for educational institutions. It deeply integrates communication, teaching, and administrative management functions to enable full-scale digital operations across schools. Compared to the standard version of DingTalk, this edition strengthens support for education-specific scenarios, complies with China’s Ministry of Education information security certification, and prohibits advertisements and social features to ensure a clean campus environment.

  • Class Groups: Closed groups are automatically created based on school organizational structures. Teachers can instantly send notifications or collect student responses, minimizing confusion from cross-grade messaging.
  • Online Classroom: Supports up to 1,000 participants in live sessions, featuring built-in screen sharing, real-time Q&A, and lecture recording—ideal for remote learning during cross-border situations or pandemics.
  • Smart Attendance System: Uses GPS and Wi-Fi positioning; students check in via mobile devices, and the system automatically generates attendance reports, allowing schools to track absenteeism in real time.
  • Home-School Communication: Parents receive important announcements without needing to register accounts. Multi-language push notifications (including Traditional Chinese) increase engagement among non-Chinese-speaking families.
  • Assignment Management: Teachers assign, grade, and score assignments online. The system sends automatic reminders for deadlines and can integrate with Google Classroom or local LMS platforms.

According to DingTalk's official 2023 report, the platform serves over 100,000 schools globally. Built on Alibaba Cloud ECS and OSS services, it ensures data isolation and encrypted transmission. As Hong Kong advances its "Smart Campus Subsidy Scheme", DingTalk Education Edition—with its clear educational focus and compliance foundation—has become one of the top choices for local schools.

Eligibility Criteria for Hong Kong Schools Applying for DingTalk Education Edition

How can schools apply for DingTalk Education Edition? The key lies in confirming whether they meet the official eligibility requirements. All registered kindergartens, primary schools, secondary schools, and special schools in Hong Kong are eligible to apply regardless of funding type or management nature, provided they hold recognition from the Education Bureau.

  • School Registration Proof: A copy of the school registration certificate or approved operation document issued by the Education Bureau must be uploaded.
  • Responsible Person's ID: Hong Kong ID card and position verification (e.g., employment letter or authorization letter) of the principal or IT supervisor.
  • Education Bureau Registration Number (if applicable): Some schools may need to provide their EMB School ID to expedite the review process.
  • Administrator Contact Information: Valid email and phone number of at least one system administrator for account verification and follow-up notifications.

Applications can currently be completed directly through the DingTalk Edu Portal, without going through local agents. The system automatically recognizes .hk domain emails to enhance credibility and supports fully English application interfaces. Notably, although there is no "non-profit fast-track," well-known institutions such as St. Paul's Co-educational Primary School were verified within three days, indicating an accelerated review mechanism for compliant organizations.

A Step-by-Step Guide to Completing the Online Application Process

How can schools apply for DingTalk Education Edition? Below is a verified seven-step application process that typically takes only 3 to 5 working days, helping schools quickly obtain accounts and initiate deployment.

  1. Visit the DingTalk Education Edition Official Website: Enter d.dingtalk.com/edu in your browser and confirm you’ve accessed the “Education Institutions Zone” to avoid entering the corporate version portal by mistake.
  2. Click ‘Register for Educational Institutions’: An exclusive button located in the upper-right corner directs users to the registration form—this step is restricted to non-individual applicants.
  3. Fill in Basic School Information: Include full legal names in both Chinese and English, address, contact phone number, and email. All details must exactly match those registered with the Education Bureau.
  4. Upload Supporting Documents: Acceptable formats are PDF or JPG files of registration certificates or approval letters. File size must not exceed 10MB. Avoid blurry screenshots or substituting personal ID cards.
  5. <5>Designate Administrator Account: Assign one teacher or IT staff member with administrative authority as the initial administrator. Their mobile number will be used for two-factor authentication.
  6. Wait for Review: According to 2024 data from DingTalk Hong Kong Education Support Team, the average review time is 3.2 days. Applicants can track progress using their application reference number.
  7. Activate Account and Set Initial Configuration: Upon approval, administrators will receive an activation link. It is recommended to immediately set up departmental structure, class groups, and directory synchronization.

Common reasons for rejection include using private email domains like Gmail and uploading unsigned document copies. After successful application, allow time for integration planning with existing systems (e.g., Google Classroom).

DingTalk Education Edition vs Google Classroom: Feature Comparison

How can schools apply for DingTalk Education Edition? Before making a decision, it's crucial to clarify the core differences between this platform and mainstream tools like Google Classroom. DingTalk extends enterprise-level collaboration into educational contexts, integrating communication and administration, while Google Classroom focuses primarily on distributing learning content—making them complementary in function.

  • Language Support: DingTalk Education Edition offers full Traditional Chinese interface, aligning with the operational habits of Hong Kong educators and students. While Google Classroom supports multiple languages, its main workflow remains English-dominant, increasing the burden for non-English users.
  • Local Support: According to HolonIQ’s 2024 Asia-Pacific EdTech assessment, DingTalk operates edge server nodes in Hong Kong, achieving latency below 30ms. In contrast, Google Classroom stores data mainly in Singapore, leading to less stable local access speeds.
  • Parental Engagement: DingTalk includes built-in “Parent Groups” and SMS sync alerts. Studies show home-school communication rates improve by up to 47% (Hong Kong Institute of Education, 2023), whereas Google Classroom requires third-party tools to achieve similar functionality.

In terms of offline capabilities, DingTalk allows downloading of class materials and chat records to local devices—ideal for unstable network environments. Google Classroom only supports pre-loading of documents. Regarding third-party integrations, DingTalk natively supports Zoom meeting embedding and Microsoft Teams calendar syncing, while Google Classroom is tightly coupled with G Suite, offering lower cross-platform flexibility. On data privacy, DingTalk claims compliance with both PDPO and GDPR standards and holds ISO/IEC 27001 certification. Google Classroom has previously been criticized for insufficient transparency in cross-border data transfers (Office of the Privacy Commissioner for Personal Data, 2023 Report). In terms of pricing, DingTalk Education Edition’s free tier supports up to 1,000 users, with advanced features requiring subscription. Google Classroom remains free, but enhanced management functions require purchasing Workspace Plus plans.

Practical Recommendations for Successfully Deploying DingTalk Education Edition

Applying for DingTalk Education Edition is just the first step—the real value lies in effective implementation. Success hinges on systematic training, phased rollout, and continuous optimization, especially critical for schools transitioning from Google Classroom.

  • Establish an Internal Digital Transformation Team: Led by the principal, include the ICT coordinator, academic affairs head, and teacher representatives to oversee integration strategy and inter-departmental coordination.
  • Pilot in a Single Grade Level First: Following the example of a direct-subsidy secondary school in Hong Kong, select one grade (e.g., Secondary 3) for initial testing. Focus on attendance tracking, assignment submission, and class group functions. One pilot reported a 70% improvement in notification delivery speed and a 40% reduction in repetitive administrative tasks within three months.
  • Arrange Official DingTalk Training Workshops: Customized sessions delivered by Alibaba-certified trainers help teachers master features like “Smart Forms” and “Timetable Integration.”
  • Develop Usage Guidelines and Information Security Policies: Clearly define boundaries for teacher-student communication, data storage permissions, and parent group management rules to comply with the Personal Data (Privacy) Ordinance.
  • Regularly Collect Feedback for Optimization: Conduct satisfaction surveys each semester via DingTalk questionnaires. Adjust usage strategies based on feedback—for instance, introducing voice roll-call features to support students with special educational needs.

After full deployment, the same direct-subsidy school saw home-school communication efficiency improve by over 65% (internal data), demonstrating that structured implementation is more decisive than technology alone. With ongoing AI tutor upgrades, future integration of learning analytics is expected to further enable personalized teaching support.


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