English

How Dongcheng Hotels' Young Team Boosts Business by 90% with AI Coaching Assistants

Category: Product Guide

AI Coach in Action: Ready to Work Solo in 2 Hours

The turning point came in June this year, when Dongcheng Group rolled out DingTalk's "AI Coach" across the entire organization. Wang Wenqiang immediately arranged for managers and front desk staff to start using it. Two months later, the changes were remarkable: new employees now needed only two hours of AI training to work independently, onboarding speed improved by 90%, and customer complaints dropped noticeably.

This manager, once kept awake at night by urgent calls, now leisurely brews gongfu tea in his office: "In the past, managers trained people; today, AI trains them."

We dedicated to serving clients with professional DingTalk solutions. If you'd like to learn more about DingTalk platform applications, feel free to contact our online customer service or email at This email address is being protected from spambots. You need JavaScript enabled to view it.. With a skilled development and operations team and extensive market experience, we’re ready to deliver expert DingTalk services and solutions tailored to your needs!

Using DingTalk: Before & After

Before

  • × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
  • × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
  • × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
  • × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

  • ✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
  • ✓ Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
  • ✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
  • ✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

Operate smarter, spend less

Streamline ops, reduce costs, and keep HQ and frontline in sync—all in one platform.

9.5x

Operational efficiency

72%

Cost savings

35%

Faster team syncs

Want to a Free Trial? Please book our Demo meeting with our AI specilist as below link:
https://www.dingtalk-global.com/contact

WhatsApp