DingTalk Beijing Summit showcases AI applications across multiple industries, with a batch of enterprises signing agreements collectively

On February 3, the DingTalk Summit, themed "The Future of Work in the AI Era," was grandly held in Beijing. Co-organized by Alibaba's DingTalk and Zhongguancun International, the summit brought together over 300 representatives from leading enterprises, digital pioneers, and experts across industries such as manufacturing, agriculture, supply chain, environmental protection, and media, to deeply explore the transformation and evolution of work methods amid the AI wave.

At the event, a group of companies based in Beijing signed cooperation agreements with DingTalk to jointly embrace new ways of working in the AI era, including Borui Shangge Technology Co., Ltd., Tianjin Shenzhou Shanglong Technology Co., Ltd., Beijing Jiankun Catering Group, and CCTV Rui'an Technical Service Co., Ltd.

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Liu Hao, General Manager of DingTalk North China: From "Humans Operating Tools" to "Humans Coaching AI"

Liu Hao, General Manager of DingTalk North China, pointed out in his speech that we are currently at a critical moment of AI-driven transformation. With solving real-world problems as its starting point, DingTalk is committed to evolving from a traditional application platform into a future-oriented "Agent Operating System" (Agent OS). He emphasized that the way we work in the AI era requires fundamental rethinking—shifting from "humans operating tools" to "humans coaching AI," allowing intelligent agents (Agents) to become the core units for business execution and collaboration.

Liu Hao, General Manager of DingTalk North China

Zhongguancun International’s Lu Jiang: Leveraging AI to Empower Innovation Going Global

Lu Jiang, General Manager of Zhongguancun International Holding Co., Ltd., stated that through its global innovation network, Zhongguancun International is collaborating with DingTalk, using AI as a connecting thread and overseas services as a bridge, to jointly optimize service models for the AI era and enable innovative value to flourish worldwide.

DingTalk’s Liu Xiaotian: Building the Next-Generation Operating System Based on "Agent Collaboration"

Liu Xiaotian, Head of Solutions for DingTalk North China, explained the core logic behind "Agent Collaboration" during his keynote presentation. He believes that the key bottleneck to large-scale AI adoption is no longer model capability, but rather the lack of a unified enterprise-level operating environment. DingTalk is building a next-generation operating system centered around Agent OS, enabling agents to uniformly orchestrate digital tools and physical devices while facilitating interaction and coordination among agents themselves. In this system, humans transition from executors to "coaches," responsible for training and goal-setting, while delegating repetitive, process-driven tasks to intelligent agents.

DingTalk A1 Voice Recorder Launch: The Viral AI Hardware Makes Its Debut

The highly viral first AI hardware product from DingTalk, the DingTalk A1 voice recorder, made its official debut at the summit. Xia Zhipeng, A1 product lead, introduced the original design vision and shared creative use cases discovered organically by users, creating strong interest among attendees.

Chia Tai Group: An AI Journey of One Blueberry

Li Meng, Vice President of Knowledge Management at Chia Tai Group, delivered a keynote titled "An AI Journey of One Blueberry – AI Application Practices at Chia Tai Group."

Li Meng, Vice President of Knowledge Management, Chia Tai Group

Founded in 2012, Chia Tai Group is a modern agriculture and food industry group under Legend Holdings, ranking 36th among China's top 500 agricultural enterprises and serving as a benchmark for digital and intelligent transformation in Chinese agriculture.

Since 2020, Chia Tai has collaborated with DingTalk to build a digital ecosystem centered on knowledge management. By moving data, experience, and full-office scenarios onto DingTalk—and particularly through the use of an AI assistant named "Xiao Jia"—employee satisfaction has continuously improved, new employee training costs have been reduced by 50%, frontline farmers can access expert advice anytime, knowledge is updated instantly, and administrative tasks are resolved in one stop.

After DingTalk launched AI-powered spreadsheets in 2025, Chia Tai immediately became a deep user. Using AI spreadsheets, Chia Tai consolidated dozens of previous spreadsheets into a single dashboard, transforming unstructured information previously scattered across verbal communication, WeChat messages, and notes into standardized, computable structured data.

"Now we can input data into DingTalk AI spreadsheets via voice—it's an excellent feature!" said Li Meng, noting that this means farmers in the fields can now easily record their experiences and insights directly into the AI spreadsheet.

Shuhaichain: AI Empowers Complex Logistics and Warehouse Management

Xing Yu, Product Director at Shuhaichain Supply Chain Management Co., Ltd., shared practical AI implementation experiences from Shuhaichain, a catering supply chain company.

Xing Yu, Product Director, Shuhaichain Supply Chain Management Co., Ltd.

Originally the supply chain division of Haidilao, Shuhaichain became an independent third-party supply chain service provider in 2014. Starting in 2020, it adopted DingTalk to address organizational collaboration challenges and began focusing heavily on advancing AI capabilities in 2025, deploying multiple intelligent agent applications to accelerate its AI transformation.

Xing Yu demonstrated deep AI applications in complex logistics delivery, intelligent replenishment planning, and nationwide warehouse meeting management. "AI doesn't just replace people—it liberates them, allowing professionals to move beyond repetitive tasks and focus on core services." By optimizing delivery routes with AI algorithms, fulfillment rates increased to 99%. Using AI-powered transcription and automatic analysis of massive meeting records, common issues were identified and addressed, achieving over 90% issue closure rate, significantly improving supply chain responsiveness and management transparency.

Beijing Enterprises Water Group: Advancing AI Adoption Through a "Filling the Gaps" Strategy

Beijing Enterprises Water Group, the flagship enterprise under Beijing Enterprises Holdings dedicated to water resource recycling and water ecological environmental protection, is listed on the Hong Kong Stock Exchange. Integrating industrial investment, design, construction, operation, technical services, and capital operations, it ranks among the top players in China’s water treatment sector and has been included in major international indices such as the Hang Seng China-Affiliated Enterprises Index and MSCI indices.

Liu Lianbo, Head of AI Innovation, Beijing Enterprises Water Group

Liu Lianbo, Head of AI Innovation at Beijing Enterprises Water Group, shared the company’s strategy of advancing AI adoption through a "filling the gaps" approach. "Over the past year, we’ve continuously explored scenarios and strengthened capabilities, progressing from validating AI value to building core competencies—from AI + business, AI + organization, to AI + employees—deepening our collaboration with DingTalk to co-develop AI capabilities and culture."

He presented some metrics: leveraging the DingTalk knowledge base, the company rapidly developed AI assistants and deployed them in numerous groups with over 500 members each. Currently, these assistants are invoked more than 3,000 times per month, with answer accuracy exceeding 93%. AI tools have boosted efficiency by 20% to 50% for nearly half of the company’s employees.

CCTV Rui’an: State-Owned Enterprise IT Transformation Through "Viewing One Unified Dashboard"

Yang Guo, Information Engineer at CCTV Rui’an, shared practical insights and methodologies for implementing IT transformation within state-owned enterprises.

Yang Guo, Information Engineer, CCTV Rui’an

As a wholly-owned subsidiary of China Media Group, CCTV Rui’an is a leading enterprise in power operations and comprehensive technical services within the broadcasting industry. "The key to solving collaboration issues at work is shifting from 'passing notes' to 'viewing one unified dashboard.' We must skillfully adopt the most advanced tools of our time," said Yang Guo. By integrating DingTalk’s OA approval system with AI-powered spreadsheets, CCTV Rui’an built an outbound support management platform, achieving a closed loop where processes drive data and data in turn improves processes.

"AI spreadsheets are truly powerful—cutting-edge yet requiring no coding," said Yang Guo. "For example, the entire outbound support management platform was built by just me and another engineer."

The entire summit was filled with enthusiasm and conveyed a clear message: the transformation of work in the AI era has entered a stage of deepened practice. "Agent collaboration" is no longer a distant concept but is taking root across countless industries, becoming a key engine for enhancing organizational resilience, unlocking innovation, and building future competitiveness. Only by actively embracing this transformation can enterprises and individuals stand at the forefront of the AI revolution.

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