Colleague not cooperating on DingTalk? Easily solve office problems

Understanding DingTalk's Features

Have you ever sent a message on DingTalk, only to wait an entire hour with no sign, no sound, no response—like your message vanished into a black hole? Don’t panic. The problem might not be the people, but that you haven’t fully tapped into the true power of DingTalk, your digital office assistant. Instant messaging? Sure, it does that. But the real magic lies in the “read/unread” feature, which instantly shows who’s read your message and who’s pretending you don’t exist—this tool is your first red flag for spotting colleagues with zero collaboration spirit! File sharing is a game-changer too. No more endless email chains cluttering your inbox with files named “final_final_v3_reallyfinal.doc.” Upload once, and everyone stays synced in real time, with the ability to comment and annotate—no more excuses like “I didn’t know this file existed,” even from Ming. The calendar function is even better: meetings, deadlines, and project progress are crystal clear, and you can even send instant reminders to Afen, the queen of tardiness. And for video meetings, even if your colleague is (hopefully not) in the Maldives, they can still join instantly—no more “no Wi-Fi” excuses. In short, DingTalk doesn’t just boost efficiency; it creates a transparent, traceable communication environment where uncooperative behavior can’t hide. Next time, let’s see how to use these features to uncover who’s truly “passively resisting” at work!

Identifying Signs of Uncooperative Behavior

Surviving the office jungle on DingTalk means facing the most terrifying creature: the colleague who “reads but never replies.” It’s scarier than any horror movie. You send a message, and their avatar coldly shows “read,” then—nothing. Silence. As if you’d asked for the meaning of life. This isn’t a coincidence; it’s the first warning sign of uncooperative behavior!

Another classic red flag? Meeting invitations that vanish into thin air. You painstakingly schedule a time, set up a DingTalk video meeting, and the person neither accepts nor declines. Then, on the day of the meeting, they casually reply, “Sorry, something came up.” Meanwhile, their avatar is online, replying “hahaha” in the group chat. This “selective deafness” is pure office ninja art.

Even worse: the information hoarder. Project files are clearly stored in DingTalk Drive, yet they only share them privately with select people, forcing you into a detective game: “Who has the last version? Why are my numbers different?”

For example: Xiao Li needs to submit a report and asks Ming for client data. Ming reads the message but replies two days later: “Let me find it,” then sends a 2019 outdated file a week later. This combo of “delay + information blockade” is textbook uncooperative behavior. Don’t just wait—flag the issue and prepare your next communication move!

Improving Communication Skills

Dealing with a “read but no reply” colleague on DingTalk is more frustrating than a drama series cutting out mid-episode! Instead of getting so angry your hand shakes while pouring coffee, upgrade your communication skills to turn cold silence into warm interaction. First, stop playing “mind reader”—instead of saying “Did you check that report?”, be direct: “Please reply with your feedback on page 3 data edits by 4 PM today. Thanks!” So clear even your cat would understand. Don’t be overly formal either. Add an emoji or a friendly “Thanks for your hard work!” to shift from boss-mode to teammate encouragement. Try changing “Why are you late again?” to “Are you running into any issues? Can I help?”—instantly turning hostility into support, opening their heart. Also, checking in regularly isn’t micromanaging—it’s “synchronizing rhythm.” Use DingTalk’s “To-Do” feature to send a weekly gentle reminder: “This week’s goals: 1. Submit draft ✔️ 2. Awaiting your feedback 🔁.” It’s unobtrusive and keeps everything transparent. Remember, communication isn’t a one-way broadcast—it’s a two-way Wi-Fi signal. Strong signal, no dropped connections!

Setting Clear Work Goals

Have you ever posted a task in a DingTalk group, only to watch the entire project collapse with no one taking action? Stop relying on “friendly reminders” or “gentle nudges”—to uncooperative colleagues, those are just background noise! The real solution is to start with clear goals, turning vague phrases like “everyone handle it as needed” into precise assignments like “You handle A, I handle B, deadline next Wednesday.”

DingTalk’s task management tools were made for exactly this! Use the “To-Do” list to break down projects, assign owners, and lock deadlines into the calendar. The key isn’t how fancy the tools are, but the transparency—once a task is assigned, everyone can see it. No more pretending you didn’t notice! We once had a “quiet, zen-mode colleague” who always said “OK, no problem” in meetings but delivered zero progress. After switching to DingTalk task cards + calendar alerts, he submitted his report on day three. Turns out, he wasn’t lazy—he just didn’t know when it was due!

Remember, clear goals don’t just reduce blame-shifting—they cut down misunderstandings and emotional drain. When everyone knows what to do and when to deliver, you won’t need constant chasing, pressuring, or yelling. In our team, we no longer ask “Have you finished yet?”—we just say “Has your task card turned green?” Simple, direct, and with a touch of gamification, even uncooperative colleagues don’t resist as much!

Building a Positive Team Culture

1. Have you ever posted an idea in a DingTalk group and been met with silence so deep you could hear a mosquito fly by? Don’t rush to mute those “zen-mode” colleagues—try spicing things up! Host a “DingTalk Trivia Challenge,” and the winner gets a virtual “one-day no check-in” reward (even if it still needs manager approval—the point is the fun!).
2. Positive culture isn’t just about events—it’s built through daily interactions. When a colleague finishes a project, don’t hold back on a “👍” or “👏,” or even a quick “You really saved the day!” A simple message reminds them they’re not fighting alone.
3. You can also use DingTalk’s “Recognition” feature to publicly praise team members. This isn’t just a vanity boost—it sparks healthy competition. When everyone wants to be spotlighted on the “Recognition Wall,” they naturally engage more.
4. Remember, a virtual workspace doesn’t have to feel cold. Host regular “Cloud Tea Breaks,” where everyone turns on their camera, eats cookies, and chats about life. After all, who could bear to ignore a teammate who’s friendly and once shared virtual cookies with you?

In short, team culture isn’t luck—it’s built with intentional effort. Spend one minute praising someone, and the world becomes a little warmer.

DomTech is DingTalk’s official designated service provider in Hong Kong, dedicated to delivering DingTalk services to a wide range of clients. If you'd like to learn more about DingTalk platform applications, feel free to contact our online customer service, or reach us by phone at (852)4443-3144 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. With a skilled development and operations team and extensive market experience, we offer professional DingTalk solutions and services tailored to your needs!