Penuh ilustrasi｜Na Zha, CEO DingTalk: DingTalk telah berubah sepenuhnya, bertransformasi menjadi sistem operasi AI

Kategori: Panduan Produk

Diterbitkan pada: 2025-12-24

Pengarah Eksekutif DingTalk, Chen Hang (nama samaran: Wu Zhao) berkata: “Versi 1.0 pada bulan Ogos adalah langkah pertama DingTalk berasaskan AI. Hari ini kami mengumumkan bahawa DingTalk telah berubah secara menyeluruh dan kini diubahsuai menjadi sistem operasi AI—inilah rupa produk yang sepatutnya wujud pada era AI.”

Pembukaan: Dari “Jue” ke “Mulan”

Pada 25 Ogos, kami melancarkan DingTalk versi 1.0 “Jue”, dan hari ini kami memperkenalkan DingTalk AI versi 1.1 yang baharu, “Mulan”. “Jue” membawa maksud akar yang tumbuh ke bawah dan pertumbuhan ke atas, menandakan permulaan ekosistem AI yang baharu; manakala “Mulan”, sebagai salah satu sistem tumbuhan angiosperma paling luas dalam ekologi, memiliki DNA tradisional bersama kebolehlenturan tinggi, mewakili aspirasi DingTalk untuk menjadi platform asas bagi kolaborasi antara beribu-ribu ejen AI dan manusia, serta membina sebuah ekosistem baharu.

Pelancaran Perkakasan: DingTalk Real

DingTalk Real adalah peranti terminal generasi baharu yang direka khusus untuk ejen AI. Berbeza daripada telefon atau komputer yang diperuntukkan untuk manusia, peranti ini bertujuan untuk menjalankan ejen AI. Ia dilengkapi tiga fungsi utama—Real Entity (mengakses sistem rangkaian dalaman dan luaran secara berkuasa), Real Data (membaca data dalam lingkungan keizinan), dan Real Time (mendapatkan dan memproses data secara masa nyata).

Peranti ini menyokong pemantauan proses pelaksanaan oleh ejen, serta menyediakan fungsi kecemasan “cabut kuasa”, memastikan campur tangan masih dimungkinkan jika ejen hilang kawalan, menjadikan ejen yang tidak kelihatan ini terkawal dan praktikal.

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Using DingTalk: Before & After

Before

× Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
× Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
× Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
× Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
✓ Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

Operate smarter, spend less

Streamline ops, reduce costs, and keep HQ and frontline in sync—all in one platform.

9.5x

Operational efficiency

72%

Cost savings

35%

Faster team syncs

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