DingTalk Unveils New "AI Spreadsheet"

DingTalk has launched a new "AI Spreadsheet," creating a new entry point for applications in the AI era.

In DingTalk's AI Spreadsheet, AI is a native capability—every cell becomes an AI entry point and an intelligent workflow.

All enterprises and users can build their own business systems using DingTalk's AI Spreadsheet, process tasks in batches, and enable business data to truly flow and generate value.

Spreadsheet as Document: Integrating Structured and Unstructured Information

DingTalk introduces the innovative "Spreadsheet as Document" feature, integrating documents directly into data sheets for the first time.

Now, each row in the spreadsheet is an independent document. Users can freely input content just like writing a document, making information clear at a glance and greatly expanding the application scenarios of AI spreadsheets.

From typewriters to Office, from cloud documents to spreadsheets, every upgrade in productivity tools brings a new way of working.

In the AI era, high-value business data is a core asset for enterprises. As the most familiar productivity tool, spreadsheets are naturally databases capable of efficiently storing, presenting, and processing massive amounts of information. With AI integration, spreadsheets are revitalized, enabling enterprises to build intelligent business systems with just one sheet.

An e-commerce brand integrated DingTalk’s AI Spreadsheet, allowing RPA to automatically extract daily review data from multiple platforms and update it in the sheet. Using AI field templates, consumer review analysis that previously took three days can now be completed within 10 minutes, with positive, negative, and neutral reviews automatically categorized.

Meanwhile, DSR data across 13 stores is centrally managed, with scores updated automatically. Operations teams monitor performance in real time via visual dashboards and can immediately trigger quality checks or delisting processes when negative reviews spike.

STO Express headquarters achieved full-cycle work order management using DingTalk’s AI Spreadsheet: submission, AI-powered assignment, task notifications, and feedback all happen within a single sheet.

In the first month after launch, repair response time dropped to 10 hours, and 74.6% of work orders were cleared on the same day. Employees simply scan a QR code and describe the issue by voice, and the work order is automatically generated.

An airport security checkpoint previously relied on paper-based logs for managing consumables, leading to inventory chaos. Now, the AI Spreadsheet acts as an “intelligent inventory manager,” providing real-time visibility of supplies with clear stock levels.

The system intelligently predicts stock shortages and proactively alerts staff to restock, enabling precise, efficient, and organized inventory management.

Balabala’s Tmall team used DingTalk’s AI Spreadsheet during the 618 shopping festival to coordinate partners across live-streaming, social media, and affiliate channels.

Task goals and timelines were clearly visible, with real-time status updates. Using AI dashboards, the team quickly analyzed sales data, identified slow-moving items, and significantly improved the efficiency and effectiveness of promoting bestsellers.

Three Key Intelligent Capabilities of AI Spreadsheet

1) Over 80 AI field templates are embedded into the spreadsheet. Set instructions once, and AI automatically processes subsequent data. Whether extracting information, categorizing content, or generating multimodal content, tasks are completed efficiently—1,000 tasks in just one hour.

2) Users describe needs in natural language, and AI automatically generates complex formulas and professional charts. Data analysis becomes accessible to everyone, turning the spreadsheet into a “business data cockpit” instantly.

3) By setting “trigger conditions” and “actions,” AI automatically responds to data changes, sending notifications or creating to-dos, enabling round-the-clock automation and significantly boosting efficiency.

In DingTalk’s AI Spreadsheet, every sheet, column, and cell is an AI entry point. AI not only analyzes data in real time but also rapidly builds business workflows, evolving the spreadsheet into a true intelligent agent.

Spreadsheet as Operating System: Managing Your Company with One Sheet

DingTalk integrates spreadsheets and documents for the first time—each row is an independent document supporting text, images, videos, and free-form layout. Editing is as easy as working in a document, greatly improving editing efficiency and reading experience.

Take live-stream e-commerce as an example: influencer management is no longer fragmented. Clicking a cell reveals their full profile, including representative works and historical performance data.

Inventory management is also unified: each product has its own dedicated detail page showing images, videos, stock status, supplier information, sales history, and restocking records.

All information naturally "grows" on a single sheet, with clear structure and easy searchability, even serving as a corporate knowledge base—simpler and more powerful than ever before.

The AI Spreadsheet represents a new form of AI application, transforming AI from a chat interface into an out-of-the-box business system seamlessly integrated into enterprise communication, collaboration, and workflows—greatly unleashing productivity.

All users can update to the latest version of DingTalk to access basic AI Spreadsheet features for free, enabling low-cost adoption of AI-era work methods.

This marks DingTalk, China’s largest workplace collaboration platform, redefining human-AI collaboration through groundbreaking product capabilities.

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