DingTalk's Wukong Collaborates with Changchun Technology to Create a New Paradigm for Smart Factories

On May 13, Zhejiang Changchun Technology Co., Ltd. officially signed a strategic cooperation agreement with DingTalk Wukong, marking the start of an in-depth collaboration focused on AI-powered smart offices, digitalized business processes, and enterprise-level AI scenario implementation. Both parties will jointly explore innovative applications of AI technology in the security equipment manufacturing industry, aiming to establish a model for digital and intelligent transformation among small and medium-sized manufacturing enterprises.

Focusing on Manufacturing Upgrading: Changchun Tech's Digital Intelligence Leap

Zhejiang Changchun Technology Co., Ltd. (shortened to "Changchun Tech") is a high-tech innovation enterprise specializing in storage chip R&D and packaging manufacturing. Its core businesses span semiconductor packaging and testing, SMT assembly, solid-state drives, memory modules, and security products, forming an integrated industrial model combining R&D and packaging/testing. The company collaborates with original manufacturers such as Samsung, SK Hynix, Intel, and Beijing Tsingmicro, and has established long-term strategic partnerships with Dahua, Hikvision, Huidatong, Inspur, and China Mobile. It is currently at a critical stage of transforming toward smart manufacturing.

Challenges Amid Growth: Collaboration, Processes, and Decision-Making Bottlenecks

As a typical growing manufacturing enterprise, Changchun Tech faces multiple management challenges during its rapid expansion: efficiently tracking the cascading breakdown of strategic goals from headquarters to various business units, improving interdepartmental information flow, and meeting higher demands for automation and process control driven by the "small batch, high volume order" nature of its OEM operations.

Three Core Goals: Building a New Paradigm of Intelligent Collaboration

To address these needs, DingTalk Wukong and Changchun Tech will advance their collaboration through three phased objectives:

1. Establishing a Unified Digital Collaboration Foundation

DingTalk will serve as Changchun Tech’s unified work platform, integrating essential office scenarios including communication and collaboration, file sharing, meeting follow-ups, approval workflows, HR management, and knowledge repositories—breaking down system silos and eliminating information fragmentation. Through deep integration with the existing SPD system, progress updates will be automatically synchronized and alert notifications pushed proactively, ensuring key information reaches responsible personnel without requiring manual checks.

2. Transforming Core Business Processes with AI

Leveraging DingTalk Wukong’s enterprise-grade AI agent capabilities, Changchun Tech will first deploy AI applications in customer opportunity management and R&D project management. On the sales side, AI will enable intelligent customer profile management, full visibility into sales opportunities, automatic accumulation of follow-up records, and optimized pre-sales knowledge bases—reducing manual data entry burdens. On the R&D side, AI will automate task decomposition, provide intelligent milestone reminders, and synchronize engineering change orders automatically, ensuring full traceability and proactive alerts throughout the product lifecycle from initiation to mass production.

3. Building a Data-Driven Decision-Making Intelligence Hub

DingTalk Wukong will help Changchun Tech build a real-time linkage system connecting sales orders, procurement orders, and profit calculations, thereby closing financial oversight gaps in trading operations. Meanwhile, AI-powered BI reporting will deliver executive leadership with a comprehensive, cross-departmental and cross-business view of operations, enabling dynamic monitoring of strategic goals and data-informed decision-making.

Executive Insights: Co-Creating a New Benchmark for AI in Manufacturing

Zhan Guobin, Executive President of Changchun Technology, said: “Our partnership with DingTalk Wukong goes beyond adopting an office tool—it’s about embracing an intelligent, AI-native, continuously evolving work platform that truly understands manufacturing contexts. We aim to leverage Wukong’s AI capabilities to enable seamless, automated information flow across departments, support management decisions with real-time data, and fully unlock team productivity.”

Chen Weimian, General Manager of DingTalk’s East China region, stated that this collaboration will fully harness DingTalk Wukong’s strengths in enterprise AI agents, process automation, and data intelligence. By combining these with Changchun Tech’s hybrid model of “self-R&D + contract manufacturing + trading,” they aim to explore deeper AI application pathways for small and medium-sized manufacturers and deliver a replicable blueprint for digital transformation across the industry.

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