Customize DingTalk Workflows: Rapid Deployment by Industry to Boost Efficiency

Have you ever wondered why some companies' processes move like high-speed trains, while your company crawls like an old ox pulling a broken cart? The problem may not lie with employees, but with the "process" itself! Standardized workflows sound great—like everyone wearing the same pair of shoes. Sadly, some have big feet and others small; in the end, everyone stumbles along. Accounting requires three levels of approval, yet the marketing team gets stuck on trivial requests like "ordering pens and paper." That's not efficiency—it's "inefficiency"!

This is why custom workflows have become a lifeline for modern enterprises. Imagine this: manufacturers need to track production progress, healthcare institutions must strictly control patient data approvals, while educational organizations may simply want to approve leave quickly. Each industry has different pain points. Forcing the same process onto all is like asking a swimmer to compete in a cycling race—no matter how hard they try, they won’t win a medal.

The power of DingTalk’s custom workflows lies in its ability to "rapidly deploy by industry." Pre-set templates aren’t rigid, one-size-fits-all uniforms, but rather high-end custom-tailored suits that can be cut and adjusted. You don’t need to start from scratch—you start from “almost perfect.” Whether logistics, retail, or tech companies, all can apply industry-specific workflows within minutes, then fine-tune the details to make the process truly “perfectly fitted.”

Stop forcing employees to twist themselves to fit the process. It’s time to let the process fit you!

Still suffering from rigid, unchanging approval processes? Don’t worry—DingTalk Custom Workflows are like your digital LEGO blocks, letting you freely assemble the most convenient workflow! Whether it’s leave requests, expense claims, or purchase applications, you can design them yourself without begging the IT department. First, open the DingTalk admin console, go to “Workbench” → “OA Approval” → “Custom Workflow,” and click “New.” It’s like opening a blank canvas, ready to sketch your process blueprint.

Next, setting up trigger conditions is key—for example, automatically routing submissions over 5,000 yuan to the finance manager for review, while smaller amounts go straight to the department head. Then drag and add approval nodes, supporting joint approvals, parallel approvals, delegation, and even timeout auto-approval—no more worrying about your boss being unreachable overseas! Don’t forget to add form fields so applicants can enter necessary information, and use conditional display to avoid retail staff filling out manufacturing-specific fields.

Finally, test it out—send a fake “resignation application” to yourself and see if the flow runs smoothly. Once confirmed, one-click publish, and the entire company can use it immediately. This isn’t magic—it’s your very own workflow superpower!

Do you think custom workflows are just superficial “click-button” tricks? Wrong! They’re actually a versatile tailor-made magician, transforming dramatically across industries—like a dazzling costume change show. Take manufacturing: when a production line suddenly breaks down, repair requests often get stuck in paper-based processes, just “lying flat.” At this moment, DingTalk’s workflow instantly becomes a “firefighter,” automatically triggering repair tickets, pushing notifications to engineers, and even assigning specialists based on equipment type—cutting fault response time in half and making the boss grin from ear to ear.

Now look at retail: store promotion applications used to require three signatures, running up and down stairs. Now? One custom workflow handles it all. Applicants upload their plans; the system automatically assesses the budget and scope—small amounts get instant approval, larger ones go through advanced review. Store managers no longer need to chase supervisors up the stairs. As for education, teachers no longer coordinate class adjustments by word of mouth. The system automatically checks for schedule conflicts and notifies students, upgrading the academic office from a “switchboard operator” to a “commander.”

Every industry has its own “pain-point rhythm,” and DingTalk’s workflow acts like a DJ, precisely mixing tracks so processes never stutter. More than just a tool, it’s a “workflow interpreter” who understands your industry—translating chaos into order, and waiting into efficiency.

Who says boosting efficiency means grinding through overtime? In the world of DingTalk custom workflows, smart people have already quietly activated cheat codes! For example, automated task assignment—stop manually @-mentioning colleagues. Not only is it easy to miss someone, it feels just like a homeroom teacher calling roll in a group chat—so awkward. Just set the rules, and as soon as a new task arrives, the system automatically assigns it to the right person, as precise and quiet as a parcel sorting robot.

Then there’s batch processing—the savior of “chronic procrastinators.” Need to review ten expense reports a week? Don’t open them one by one. Just select them all and approve or reject with one click. The time saved is enough for a coffee break and a quick scroll through short videos. Not to mention template reuse—after building one workflow, simply “copy and paste” to upgrade it next time. Even new hires can’t help but praise: “This senior colleague is really good at being lazy… wait, no—they’re really good at boosting efficiency!”

These little tricks may seem minor, but together they act as a “team efficiency accelerator.” Instead of patching the same holes every day, set it once and benefit long-term. After all, we’re not aiming to be “busy like a battlefield,” but to “work fast and well.” With the right methods, workflows become more than just processes—they’re the invisible wings that make your team soar.

Using DingTalk’s custom workflows sounds cool, but beginners often face a barrage of “existential questions”: Will my data end up as breakfast at an alien base? What if my old system refuses to cooperate like a vintage car? And what if colleagues can’t even find the “submit” button—should I hand out a translator to each one? Don’t panic. DingTalk has heard these questions hundreds of times and prepared hundreds of solutions.

First, data security is no mere slogan. DingTalk complies with multiple international certifications, uses encrypted data transmission, and implements tiered permission controls. Even administrators can’t see your private workflows unless you actively share them—more secure than your home safe.

Second, worried about system compatibility? DingTalk supports API integration with mainstream ERP and CRM systems. Whether you’re using SAP or an old Excel powerhouse, seamless connection is possible—letting old and new systems shake hands in peace, ending the cold war.

Finally, user training doesn’t need to be military boot camp. Built-in guided tutorials and one-click template duplication get new users up and running in three minutes. Experienced staff can instantly become experts using “workflow cloning.” Stuck? 24/7 online support responds faster than your boyfriend.

So instead of worrying, just try clicking around a bit—you’ll find the barriers are often lower than expected, and efficiency is already ready for takeoff.

DomeTech is DingTalk’s official designated service provider in Hong Kong, dedicated to delivering DingTalk services to a wide range of customers. If you’d like to learn more about DingTalk platform applications, feel free to contact our online customer service, or reach us by phone at (852)4443-3144 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. With our excellent development and operations team and extensive market experience, we offer professional DingTalk solutions and services tailored to your needs!