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“在釘釘上，公司可以不再是一個物理空間，而是一個系統關係，未來員工甚至可以不用親自來公司上班。”
——利爾達科技集團總裁 陳凱
1986年，陳凱的父輩在浙江溫州創辦電子元器件生意，憑藉敏銳的商業嗅覺，逐步將業務從芯片分銷拓展至芯片製造和物聯網領域。如今，利爾達已發展為一家專注於物聯網產品研發、技術應用與服務落地的高科技企業，榮獲「浙江省科技小巨人」稱號，並連續入選「世界物聯網企業500強」，位列全球NB-IoT模組第二大供應商。
2012年，陳凱海外學成歸國並加入公司，於2020年4月出任總經理，主導企業進入「溫二代」發展階段。他上任後的首個重大決策便是進軍5G領域。相比父輩，陳凱更積極擁抱數字化變革。早在2017年，他就提議引入釘釘以提升協作效率，但未獲通過。此後公司嘗試多種工具，最終於2024年全面回歸釘釘平台。
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Using DingTalk: Before & After
Before
- × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
- × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
- × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
- × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.
After
- ✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
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- ✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
- ✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.
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