“在钉钉上,公司可以不再是一个物理空间,而是一个系统关系,未来员工甚至可以不用亲自来公司上班。”

——利尔达科技集团总裁 陈凯

1986年,陈凯的父辈在浙江温州创办电子元器件生意,凭借敏锐的商业嗅觉,逐步将业务从芯片分销拓展至芯片制造和物联网领域。如今,利尔达已发展为一家专注于物联网产品研发、技术应用与服务落地的高科技企业,荣获“浙江省科技小巨人”称号,并连续入选“世界物联网企业500强”,位列全球NB-IoT模组第二大供应商。

2012年,陈凯海外学成归国并加入公司,于2020年4月出任总经理,主导企业进入“温二代”发展阶段。他上任后的首个重大决策便是进军5G领域。相比父辈,陈凯更积极拥抱数字化变革。早在2017年,他就提议引入钉钉以提升协作效率,但未获通过。此后公司尝试多种工具,最终于2024年全面回归钉钉平台。

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Using DingTalk: Before & After

Before

  • × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
  • × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
  • × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
  • × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

  • Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
  • Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
  • Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
  • Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

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