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Recently, Yu Rong, chairman of Meituan Health Group, issued an internal message advocating that all employees fully embrace the "All In AI" strategy. He proposed three goals: achieving "management penetration" through AI, improving operational efficiency, and accelerating the implementation of AI applications, to drive overall management effectiveness.

The Healthcare Industry Accelerates Into the AI Era

As a representative enterprise in the healthcare sector with over 50,000 employees, Meituan Health Group has fully embraced AI, demonstrating its firm commitment to its AI strategy. This move also sends a clear signal to the industry: healthcare companies are shifting from passively accepting technology to actively leveraging AI to drive digital-intelligent transformation and business upgrades.

In this context, DingTalk has deeply participated by leveraging its early-mover advantage in AI products and ecosystem development. As of July 2025, Doukou Gynecology Large Model, developed by Yisheng Jiankang, successfully passed the national senior professional title written examination for obstetrics and gynecology, becoming the first vertical medical model in China to meet standards after training on DingTalk's enterprise-exclusive AI platform.

In addition, after introducing DingTalk’s AI-powered spreadsheets and automation workflows, DiAn Diagnostics reduced VOC report generation time from two weeks to three days and cut business intelligence costs by over 200,000 yuan. Yunnan Baiyao, Innovent Biologics, Solae Health, and other leading enterprises are also using DingTalk AI to explore intelligent work models and build organizational competitiveness for the AI era.

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Meituan Health: Restructuring Management Loops with AI

Meituan Health Group has long collaborated with DingTalk. Since March 2025, it has further integrated DingTalk’s AI features across all business units, significantly enhancing collaboration efficiency and operational intelligence.

For example, the Medical Management Center faces challenges in standardized management due to nearly 600 clinics, particularly issues like inconsistent meeting procedures and scattered records. To address this, Meituan Health launched a customized AI assistant called “Mei Xiaohui,” combining DingTalk’s AI note-taking and AI spreadsheet functions to achieve intelligent end-to-end meeting management.

The AI note-taker automatically generates standardized minutes, while the AI assistant evaluates meeting content based on headquarters’ guidelines and scores them. Results are then synchronized into an AI spreadsheet, forming a traceable ledger and effectively establishing a sustainable improvement management loop.

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Meituan Health Group's "Mei Xiaohui"

Nursing Management Moves Toward Real-Time and Compliance

In the past, the group collected paper-based logs from 500 head nurses every quarter, resulting in delayed information and cumbersome reviews. Now, with DingTalk AI spreadsheets, all logs have been consolidated into one dynamically updated smart sheet.

Head nurses can now instantly record work plans and execution status, enabling headquarters to monitor progress in real-time and respond quickly. This greatly improves management compliance and efficiency while reducing the workload for chief nursing officers.

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AI Spreadsheet Application Scenario Diagram

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DingTalk AI Empowers Chief Nursing Officer Work Log Scenario

From meeting management to nursing documentation, AI is taking over numerous administrative tasks, allowing professionals to refocus on core medical value creation. Doctors, nurses, and managers can now concentrate more on services requiring professional judgment and human care.

AI Enhances Risk Alerts and Efficient Approvals

Xiong Jin’an, General Manager of Human Resources at Meituan Health, shared a case: an AI assistant detected abnormal hierarchical reporting by a doctor during routine approval processes, promptly alerted the team, and helped avoid potential risks. Beyond filtering urgent matters, AI also provides recommendations for approvals, ensuring efficient and compliant operations across the group.

As AI becomes more deeply integrated, Meituan Health is expanding from internal management to external services, aiming to deliver more precise, efficient, and personalized full-cycle health management experiences.

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DingTalk AI Becomes the Core Engine of Digital Transformation in Healthcare

Currently, the entire healthcare industry is undergoing digital and intelligent transformation. DingTalk, chosen by over 60% of top pharmaceutical companies and more than half of public hospitals, has become a critical infrastructure for enterprises entering the AI era.

In drug R&D, AI shortens new drug development cycles; in medical devices, AI improves diagnostic accuracy; in manufacturing, AI drives comprehensive improvements in cost, quality, and compliance.

DiAn Diagnostics built an intelligent VOC closed-loop system via DingTalk AI, replacing 80% of manual operations, increasing efficiency by 92%, and reducing cross-departmental collaboration time by 83%.

Solae Health uses "AI spreadsheets + automated push notifications" to achieve "zero manual input, one-click generation, real-time synchronization" of production data, doubling collaboration efficiency.

Yunnan Baiyao built the "Baiyao Ding" platform on DingTalk, launching AI assistants such as the "Production Knowledge AI Assistant" and "Toothpaste AI Expert." Innovent Biologics integrated DeepSeek into DingTalk to build a service-oriented knowledge base, enhancing R&D collaboration efficiency.

An increasing number of biopharmaceutical companies, including Ruide Lin and YaHong Medicine, are leveraging DingTalk AI to achieve intelligent upgrades across the entire chain—from R&D and production to market.

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AI Is Not Optional—It’s Essential

Xiong Jin’an, General Manager of Human Resources at Meituan Health, said: "AI is no longer optional—it’s essential for survival. We must embrace it, or we will be left behind."

This is not just a warning but reality. AI is reshaping the industry landscape, and missing out means losing voice in the future of the healthcare industry. Amid intensifying competition and tightening capital, AI has become a vital tool for breaking bottlenecks and discovering new growth curves.

The trend is clear: moving from "passive digitalization" to "active AI-driven" transformation represents a shift from tool adoption to value reengineering.

Although still in the early stages, consensus is forming. Meituan Health promotes employee transition from "not knowing how to use" to "using well" through company-wide adoption of DingTalk, cloud-based document management, and regular training.

DingTalk continues to evolve. At its 10th anniversary launch event, DingTalk CEO Wu Zhao announced: "DingTalk 8.0 is the first version of AI-native DingTalk. With a mindset of starting from zero, we will build a brand-new DingTalk for the AI era."

In an industry known for stability, more and more healthcare enterprises are holding onto DingTalk, sprinting ahead at the forefront of AI transformation.

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