"On DingTalk, a company no longer needs to be a physical space, but can become a system of relationships. In the future, employees may not even need to come to the office in person."

— Chen Kai, President of Lierda Technology Group

In 1986, Chen Kai's elder generation started an electronic components business in Wenzhou, Zhejiang Province. With sharp business acumen, they gradually expanded operations from chip distribution into chip manufacturing and the Internet of Things (IoT) fields. Today, Lierda has evolved into a high-tech enterprise focusing on IoT product development, technology application, and service implementation. It has been honored as a "Zhejiang Science and Technology Giant" and consecutively ranked among the "World Top 500 IoT Enterprises," positioning itself as the world’s second-largest supplier of NB-IoT modules.

In 2012, Chen Kai returned to China after studying abroad and joined the company. He was appointed general manager in April 2020, leading the enterprise into its "second-generation Wenzhou entrepreneur" phase. His first major decision upon taking office was to enter the 5G field. Compared with the previous generation, Chen Kai embraces digital transformation more proactively. As early as 2017, he proposed adopting DingTalk to improve collaboration efficiency, but his suggestion was not approved. Over the years, the company experimented with various tools before ultimately returning fully to the DingTalk platform in 2024.

We dedicated to serving clients with professional DingTalk solutions. If you'd like to learn more about DingTalk platform applications, feel free to contact our online customer service or email at This email address is being protected from spambots. You need JavaScript enabled to view it.. With a skilled development and operations team and extensive market experience, we're ready to deliver expert DingTalk services and solutions tailored to your needs!

Using DingTalk: Before & After

Before

  • × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
  • × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
  • × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
  • × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

  • Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
  • Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
  • Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
  • Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

Operate smarter, spend less

Streamline ops, reduce costs, and keep HQ and frontline in sync—all in one platform.

9.5x

Operational efficiency

72%

Cost savings

35%

Faster team syncs

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