简体中文

友成董事长在墨西哥“单挑”专业翻译，靠的竟是这款AI设备？

分类：最新活动

12月23日，在AI钉钉1.1产品发布会上，友成控股有限公司执行董事许笑迎作为制造业数字化转型典范企业代表，分享了友成与钉钉长达八年深度合作的经验。她指出，AI正在帮助友成解决核心业务痛点，推动企业从传统制造商转型为数据驱动的智能服务商，并详细介绍了钉钉DingTalk A1和订单助理在跨越语言障碍、重构订单流程等场景中的显著价值。

专注汽车零件制造，积极迎接数字变革

友成成立于1992年，专注于汽车高精密模具及高端注塑零件生产，在全球车灯模具领域名列前列。国内TOP 100热门车型中，超过70%采用友成的产品。2017年，许笑迎回国接管公司时，正值规模快速扩张期，员工人数从数百增至数千，传统邮件协同方式已难以支撑业务发展。2018年初，经过充分试用后，友成全面启用钉钉作为协同办公平台。

DingTalk A1：打破国际沟通的语言壁垒

“AI钉钉非常有亮点和新意。”谈及钉钉今年在AI能力上的突破，许笑迎重点介绍了智能硬件DingTalk A1为全球化运营带来的改变。作为在塞尔维亚和墨西哥均有工厂的全球供应链企业，语言障碍长期困扰外派技术人员。DingTalk A1的实时翻译功能不仅帮助员工轻松沟通，还将国际会议记录存入企业知识库，促进信息透明，提升管理效率。

她分享了一个典型案例：今年董事长赴墨西哥与日本客户开会，现场使用西班牙语交流。起初他对配备DingTalk A1持怀疑态度，但会议结束后立即电话赞誉其高效实用——设备不仅实现准确的即时转译，还识别出人工翻译的遗漏，极大提升了沟通质量。这一体验促使公司批量采购50多台DingTalk A1，为管理层和外派人员全面配备。

订单助理：重塑制造业核心流程

许笑迎表示，制造企业更关注AI解决实际痛点的能力。此次钉钉为制造业特别打造的AI Agent“订单助理”，正是与友成共同开发的成果。

过去，订单转换是友成的长期痛点，各地区需配置营业技术团队手动处理，耗时耗力却附加值低。引入“订单助理”后，单笔订单处理时间从1小时缩短至1分钟内，所需人力由7人减至2人。原团队成员已转向更高价值岗位，成为内部AI应用推广的“布道者”。“订单助理”上线后迅速引起20多家制造企业的关注与兴趣。

许笑迎总结道：“与钉钉合作八年来，我亲眼见证了友成的进步与变革，逐步从传统制造企业转型为以数据驱动、更敏捷智能的制造服务企业。”她强调，AI时代，制造业大有可为。依托生态力量，友成正将成熟的数字化解决方案赋能同行，为行业创造更多价值。

We dedicated to serving clients with professional DingTalk solutions. If you'd like to learn more about DingTalk platform applications, feel free to contact our online customer service or email at 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。. With a skilled development and operations team and extensive market experience, we’re ready to deliver expert DingTalk services and solutions tailored to your needs!

Using DingTalk: Before & After

Before

  • × Team Chaos: Team members are all busy with their own tasks, standards are inconsistent, and the more communication there is, the more chaotic things become, leading to decreased motivation.
  • × Info Silos: Important information is scattered across WhatsApp/group chats, emails, Excel spreadsheets, and numerous apps, often resulting in lost, missed, or misdirected messages.
  • × Manual Workflow: Tasks are still handled manually: approvals, scheduling, repair requests, store visits, and reports are all slow, hindering frontline responsiveness.
  • × Admin Burden: Clocking in, leave requests, overtime, and payroll are handled in different systems or calculated using spreadsheets, leading to time-consuming statistics and errors.

After

  • ✓ Unified Platform: By using a unified platform to bring people and tasks together, communication flows smoothly, collaboration improves, and turnover rates are more easily reduced.
  • ✓ Official Channel: Information has an "official channel": whoever is entitled to see it can see it, it can be tracked and reviewed, and there's no fear of messages being skipped.
  • ✓ Digital Agility: Processes run online: approvals are faster, tasks are clearer, and store/on-site feedback is more timely, directly improving overall efficiency.
  • ✓ Automated HR: Clocking in, leave requests, and overtime are automatically summarized, and attendance reports can be exported with one click for easy payroll calculation.

Operate smarter, spend less

Streamline ops, reduce costs, and keep HQ and frontline in sync—all in one platform.

9.5x

Operational efficiency

72%

Cost savings

35%

Faster team syncs

Want to a Free Trial? Please book our Demo meeting with our AI specilist as below link:
https://www.dingtalk-global.com/contact

WhatsApp